If you reached our Reachout Wireless page from a search engine we strongly recommend that you read our Free Government Cell Phone page for valuable general program information before reading the information below.

Are you having trouble making ends meet?  Need a cell phone to keep in touch with potential employers, friends, family, and in case of emergencies?  Well, you have come to the right place, because Reachout Wireless offers eligible applicants a free cell phone and cell phone service.  No joke.  No scam.  This company is the real deal.  Read on to learn more.

Since its founding, Reachout Wireless has quickly become one of the fastest growing government assisted free cell phone providers in the United States.  Reachout Wireless currently provides free Lifeline cell phone service in 18 states.  Their cell phone plans closely mirror Assurance and Safelink Wireless, offering a free cell phone and from 50 to 250 free voice minutes a month to eligible applicants.

In most states, you are free to choose between one of three voice plans.  What makes Reachout Wireless unique from other government phone operators is that customers can upgrade the  free cell phone that is included in the basic package to newer and more feature rich cell phones, such as the Apple iPhone, for a fee.

Reachout Wireless users enjoy the following features included in their basic plan: text messaging, voice mail, 3-way calling, international long distance (added charge), call forwarding, caller ID, and call waiting.

Reachout Wireless users can choose from three different free cell phone plans.  These plans are available in most states:

Basic Cell Phone Plans:

  • 68 free monthly rollover minutes.  Incoming and outgoing text messages are charged 0.3 minutes.  Unused minutes rollover from month to month.
  • 125 free monthly rollover minutes.  Incoming and outgoing text messages are charged 1 minute.  Unused minutes rollover from month to month.
  • 250 free monthly minutes.  Incoming and outgoing text messages are charged 1 minute.  Unused minutes do not rollover from month to month.
  • California residents must pay a minimum of $2.50 per month for their plan.

All Reachout Wireless customers receive up to 250 free cell phone minutes and free text messaging as part of their cell phone package.  For some customers, 250 cell phone minutes is more than enough.  For customers that need more monthly minutes, Reachout Wireless offers optional paid plans that increase the number of allotted minutes per month.  These plans include:

Optional Top Up Minutes:

  • $3.00 for 20 extra voice minutes
  • $5.00 for 40 extra voice minutes
  • $10.00 for 120 extra voice minutes
  • $20.00 for 300 extra voice minutes
  • $30.00 for 500 extra voice minutes
  • $50.00 for 950 extra voice minutes
  • $26.50 for unlimited voice minutes and text messages

Reachout State Availability

Reachout Wireless currently operates in California (In California, Reachout Wireless charges a small monthly fee), Georgia, Illinois, Iowa, Kansas, Louisiana, Maine, Maryland, Michigan, Mississippi, Missouri, Nevada, New Jersey, Ohio, Rhode Island, West Virginia and Wisconsin.  Since Reachout Wireless eligibility requirements varies from state to state, it is important that you visit our Reachout Wireless State Eligibility Criteria page to learn your state’s specific requirements.

If Reachout Wireless does not provide service in your state of residence, we recommend visiting our list of free government cell phone carriers to see if one of the other large national carriers (such as Assurance Wireless or Safelink Wireless) or regional carriers provides Lifeline cell phone service in your state.   If there are no Lifeline cell phone carriers providing service in your state, you can still receive subsidized Lifeline landline service from your local telephone company.

Qualifying for Reachout Wireless Service

Qualifying for Reachout Wireless is simple.  The three requirements you must meet to receive Reachout Wireless service are:

  1. You must participate in a government assistance program OR your total household income must be below 135% to 150% of the Federal Poverty Guidelines;
  2. you cannot apply from a post office box; and
  3. only one Lifeline cell phone or landline is allowed per address.

To qualify for Reachout Wireless you must either participate in a government assistance program or your total household income must be below 135% to 150% of the Federal Poverty Guidelines.

In order to qualify under government assistance based eligibility criteria you must participate in at least one qualifying state or federal government assistance program.  While the list of eligible government assistance programs varies by state, there is a good chance you qualify for Reachout Wireless service if you participate in Food Stamps, Low Income Home Energy Assistance Program (LIHEAP), Medicaid, National School Lunch Program’s Free Lunch Program, Supplemental Security Income (SSI), Section 8 Federal Public Housing Assistance, or Temporary Assistance for Needy Families Program (TANF).

Due to changes made to the Lifeline program by the Federal Communication Commission, as of June 1, 2012 all Reachout Wireless applicants must submit proof of government assistance enrollment in order for the applications to be approved.

To qualify for the Reachout Wireless program under income based eligibility criteria your total household income must be at or below 135% to 150% of the Federal Poverty Guidelines.  Since states are free to set their own income guidelines for Lifeline cell phone service, it is important that you check your state’s specific income guidelines.

In the table below, you will find the 135% figures for the 2012 Federal Poverty Guidelines.  To determine if you qualify, in the first column locate the number of persons in your household and then move to the second column to determine the income limit for that sized household.

Size of Family Unit 48 Contiguous States and D.C. Alaska Hawaii
1 $15,080 $18,860 $17,361
2 20,426 25,452 23,504
3 25,772 32,225 29,646
4 31,118 38,907 35,789
5 36,464 45,590 41,931
6 41,810 52,272 48,074
7 47,156 58,955 54,216
8 52,502 65,637 60,359
For each additional person, add 5,346 6,683 6,143

Most states use the 135% figure to determine income based eligibility for Reachout Wireless service, but Arizona, Florida, Michigan, Nevada, New Jersey, Ohio, Rhode Island and Texas use the 150% figure.  To calculate the 150% Federal Poverty Guideline limits simply multiply the income limit by 1.11.

The last two requirements for receiving Reachout Wireless service are straight forward.

First, you cannot apply for Lifeline cell phone service from a post office box.  Reachout Wireless will not ship cell phones to PO Boxes.  You must apply from your home address.

Second, only one lifeline phone is allowed per address.  Lifeline phones include both Lifeline cell phones from Reachout Wireless or any other government cell phone carrier or a Lifeline landline provided your local telephone company.

If you already have Lifeline phone service at your address, you must first cancel service on your first Lifeline phone before signing up for Reachout Wireless service.

Ready to learn if you qualify for Reachout Wireless?  Click the link below to see what the requirements you need to meet for Reachout Wireless in your state.

State Eligibility Criteria

Are you currently a Reachout Wireless customer?  Please share your Reachout Wireless experience with the community.  Please click the link to our Reachout Wireless review page below.

Customer Reviews

You can contact Reachout Wireless using the information below:
Nexus Communications, Inc.
P.O. Box 247168
Columbus, OH 43224
Enrollment Support: 1-877-870-9444
Technical Support: 1-888-820-6587
Customer Service: 1-877-870-9222
Fax: 1-877-870-9333